If your DCA Assist was stopped, please review the information below to understand your current state and next steps.

ℹ️ Even if the order appears as cancelled in SGM, the limit order may still be open on the exchange.

In this case, the Disconnected is disconnected but still running on the exchange.

Step 1: Check the order status on the exchange

Open your exchange account or the Sharp Terminal and check whether the limit order is still open.

Step 2: Choose the scenario that applies to you

Scenario 1: The limit order is still open on the exchange

• No action is required
• The user was not affected
• The order will continue running normally on the exchange

Scenario 2: There is no limit order on your exchange, just assets in your balance

You have two options:

Option A: Keep managing the trade manually

• Sell the asset when you want
• No tracking in SGM is required

Option B: Resume tracking the trade in SGM

You can reconnect the trade to SGM by adding it again via the Sharp Terminal.